How do I Downgrade or Delete My Account?

    Overview

    First, let's make sure we're on the same page! Which of these do you want to do?

    1. Stop Paying for my Pear Deck Premium account
    2. Disconnect Pear Deck from Google Drive
    3. Remove Pear Deck from PowerPoint Online
    4. Delete my account altogether forever and ever and all record that it ever existed.

    Stop Paying for Pear Deck

    If you just want to stop paying for Pear Deck, but you'd still like to have access to the Free Plan and all the Pear Deck files you've ever made, go to https://peardeck.com/home/my-account. From there, you can downgrade to the Free Plan. If you have questions about your payments, please email finance@peardeck.com.

    Disconnect Pear Deck from Google Drive

    Disconnecting Pear Deck from your Google Drive revokes our ability to potentially access your files and deletes your Sessions (student) data. It also prevents you from presenting interactive Pear Deck presentations. Here's how you can manage your Google Drive Apps:

    1. Open your Google Drive account and click the Gear button in the top right corner
    2. Click Settings
    3. Click on Manage Apps
    4. Scroll until you see Pear Deck
    5. Next to Pear Deck, click Options
    6. Click Disconnect from Drive

    Remove Pear Deck from PowerPoint Online

    Removing Pear Deck from Powerpoint Online revokes our ability to potentially access your files. This also deletes your Sessions (student) data. If you individually installed the Pear Deck Add-in, you can remove it by following the steps below. If you did not individually install the Pear Deck Add-in, please contact your admin for help removing it.

    1. Open a presentation in PowerPoint Online
    2. Click the Insert tab
    3. Click Add-ins
    4. Locate Pear Deck under My Add-ins
    5. Click on the 3 dots menu next to the Pear Deck Add-in
    6. Click Remove

    Delete my account altogether forever and ever and all record that it ever existed

    If you are so totally done with Pear Deck and you don't want there to ever be any record of your existence at Pear Deck, please write us at help@peardeck.com.

    Pear Deck Knowledge Base